Studio Policy
Here are our booking and reservation policies that guide your visit to the healing studio. Please read and adhere to these policies in order to make your visit and time at the studio smooth and easy.
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Booking
You MUST book an appointment ahead and make a deposit. All deposits are NON-REFUNDABLE.
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DO NOT BOOK IF
Pregnant or Nursing • History of Keloids or Hypertrophic scarring • Diabetic (require doctor’s clearance) • Chemotherapy (consult your doctor) • Viral infections and/or diseases • Pacemaker or major heart problems • Organ transplant • Eczema/ Psoriasis/ Rashes near the treated area • Accutane in the past 6 months • Had Botox in the past 6 weeks • Heart conditions, Uncontrolled High Blood Pressure, Poor general health. • Any treatment, medication, or illness that compromises the immune system / healing would make you NOT a good candidate for micropigmentation procedures.
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Appointment Confirmation
You will be sent an email confirmation immediately after your booking and a reminder a few hours before your appointment. Please make sure you check your email regularly.
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Running Late
You are expected to arrive on time to your booked appointment, if you are more than 15 minutes late, you will be charged a late fee of ₦10,000. If you are more than 30 minutes late your appointment will be cancelled and you will not receive a refund. You may schedule a new appointment with a new deposit. Please understand that this is a beauty treatment that requires time & patience and can result in me running behind schedule depending on the client I have ahead of you. I like to take my time with each client.
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No Call, No Show
Your deposit is automatically forfeited. You will have to schedule a new appointment and make a new deposit payment.
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Cancellation & Rescheduling
24 hours notice must be given in order to reschedule. deposits are non-transferable & non-refundable. If you can't make the date you scheduled for, a new date would be given to you. Please note you can only reschedule ONCE. And if you don’t meet up with your new date and time your appointment would be canceled. Or If you are more than 15 minutes late your appointment will be cancelled and you will not receive a refund. To book again, a new deposit would be required if the required notice is not given in the above mentioned timeframes. Deposit for brow services are transferable to a future date as long as 24 hours notice is given. If you choose to schedule a new appointment, please be aware that your new appointment will be a much later date as we may be fully booked and busy